We offer fast and reliable shipping for all our clothing items. Orders are processed within 1-2 business days and shipped via standard delivery, which typically takes 3-5 business days.
Express shipping options are also available at checkout for an additional fee, ensuring your fashion essentials arrive even sooner. Enjoy free shipping on orders over $150. For any questions regarding your order, please contact our customer service team for assistance.
Return Policies
Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).
The items with the original receipt are returned within 30 days of purchase.
Items must be in the original condition as purchased with all labels/tickets attached.
Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).
Can I upload a PNG file?
Yes! PNG is the best format for DTF printing. Make sure your file has a transparent background and is at least 300 DPI for sharp, vibrant results.
Should I choose Gang Sheet or Transfer by Size?
Choose Gang Sheet if you have multiple designs — fit them all on one sheet and save money. Choose Transfer by Size if you only need a single design in a specific size. For 2+ designs, gang sheets are usually the better value.
Will my order be ready the same day?
Yes! We offer same day printing and shipping. For same-day service, place your order before 3PM on weekdays or before 10AM MT on Saturdays. Orders placed after the cut-off will be ready the next business day.
Do you offer local pickup?
Yes! Free local pickup is available at 3520 Pan American Freeway Northeast, Albuquerque. Orders are usually ready in about 4 hours, and you'll receive an email notification when your order is ready.
Can DTF transfers be applied to polyester?
Absolutely! DTF works on cotton, polyester, blends, nylon, and more — both light and dark fabrics. For polyester, press at a lower temperature (260–270°F) to avoid scorching or dye migration.
How do I know if my image is good enough for printing?
Your file should be 300 DPI at the actual print size with a transparent background (PNG). If it looks sharp at 100% zoom on screen, it will print well. We print files exactly as uploaded — low-resolution images will print blurry.
Another perfect product recievec. Chili Transfers never disappoints!
r
ralph
The whole team at Chili Transfers are AWESOME! Musab, Mateo and Lisa run like a well oiled machine.
A
Amber Romero
The quality of these prints is absolutely amazing! I love using the Build Your Own Gang Sheet tool
The quality of these prints is absolutely amazing! I love using the Build Your Own Gang Sheet tool because it is incredibly easy to navigate, convenient, and makes the ordering process so simple. The prints hold up beautifully on my shirts, maintain their quality after use, and I have yet to see any fading. I’m very impressed with the durability, print quality, and overall experience!